Terms and Conditions
The Vergrowth system works well and reliably in essentially all placements. However, nothing in this world is entirely free of problems. Remedies are given below.
Vergrowth stands behind our plant watering products. If you encounter difficulties in the use of our products, please first consult the Installation page for directions for proper setup. If the product has been installed properly and there are still operational difficulties, please consult the FAQ page for solutions to commonly encountered problems.
If a solution to your difficulty is not found in those resources, please email Support@Vergrowth.com, providing a clear description of the problem (pictures will be helpful as well) and we will reply you to work out a solution.
If the product has been damaged in shipping or if components have been lost in shipping, we will replace them at our expense. To obtain replacements, email Support@Vergrowth.com, noting the order number, your address and a list of the missing/damaged items. A picture of the components and packaging as received will help us improve our shipping methods. We will respond by email concerning your replacement.
If you realize that the product is not suitable for your use or a solution to you problem cannot be found, we will refund your purchase price.
How do I get a refund? When you receive return approval, return the automatic plant watering system components to:
1631 University Dr.
Richardson, TX 75081-3818